bisajitu Platform Privacy Notice
This page describes what we collect when you use bisajitu and how we keep that data protected. We gather information from your account registration, deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, and your gaming activity to verify your identity, process withdrawals, and prevent fraud. We handle all data according to applicable law in the jurisdictions where bisajitu operates.
We do not sell your personal information to third parties. We share data only with payment processors, security vendors, and legal authorities where required by law. This notice sets out what we do, why, and how long we keep your information. If you have questions, contact our support team directly.
What We Collect and Why
When you register an account on bisajitu, we collect your name, email, phone number, date of birth, and identity document details. These details let us verify who you are, comply with anti-money-laundering rules, and send you account notifications. We also collect your address, which may be outside your home region—for example, if you are based in Jakarta, Surabaya, or Yogyakarta, we record your stated location to confirm jurisdiction eligibility.
We also log your gaming activity: which sports (football, badminton, MotoGP), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slots, and esports markets (Mobile Legends, Free Fire, PUBG Mobile) you access, how long you stay, and whether you place activity. This helps us spot problem patterns, improve our platform, and investigate disputes. Your IP address and device type are recorded each time you log in.
Cookies and browser data: We place small text files on your device to remember your login session, language preference, and betting history. These help the platform load faster and keep you logged in across multiple visits. Third-party analytics vendors may also set cookies to measure traffic and user behaviour across bisajitu.
Data Retention
We keep your account data for as long as your account is active, plus five years after closure for tax and anti-fraud compliance. Payment records are retained for seven years to meet banking regulations. Cookies expire after your session ends, though some may persist for up to one year if you opt to stay logged in.
Third-Party Processors
We share your information with payment gateways (local payment processors, bank partners), identity verification vendors, and fraud-detection services. These vendors process data on our behalf under contract and must keep it confidential. We may also disclose your data to government agencies, law enforcement, or regulators if required by law—for example, during a dispute or taxation inquiry related to activities around Idul Fitri, Liga 1 tournaments, or other events that draw volume spikes on bisajitu.
Your Rights and Our Commitments
You have the right to request a copy of the personal data we hold on you, correct inaccuracies, and request deletion where legally permitted. To exercise these rights, contact our support team with your account email. We will respond within 30 days. Note that we may retain some data longer if required by law or to settle disputes.
Data security on bisajitu
We encrypt your password and payment details using industry-standard TLS. Our servers may sit outside your jurisdiction, but we apply the same security standards globally.
We do not transfer your data outside the regions where we operate without explicit notice. If applicable law changes, or if we merge with another company, we will notify you of any material changes to this policy. Children under 18 are not permitted to use bisajitu; if we discover an underage account, we close it and delete associated data.
Our commitment is simple: we collect only what we need to run bisajitu, verify your identity, process your deposits and withdrawals, and comply with law. We do not share your data for marketing to other platforms, sell it to data brokers, or use it to profile you beyond fraud detection and regulatory compliance.
Contact and Changes
If you have privacy concerns or wish to file a complaint, contact support@bisajitu through the help centre on bisajitu. We review all requests and respond within 14 business days. This privacy notice may change as we add features or update our legal obligations. We will post changes here and notify you of major updates via email to the address on file with your bisajitu account.