bisajituTerms of Use

When you join bisajitu, you agree to the terms that govern your account, deposits, withdrawals, and use of our sportsbook, live-dealer tables, slots, and esports markets. We set out these conditions to protect both your account and our platform's integrity.

This guide covers what we require from you when you open an account, how we handle deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, and what happens if disputes arise. We operate bisajitu in jurisdictions where applicable law permits, and we enforce these terms consistently across all users.

Read through this carefully before you deposit any funds. By using bisajitu, you confirm that you accept these terms in full.

Account Terms and Responsibilities

We require you to be at least 18 years old and legally able to open an account in your jurisdiction to use bisajitu. When you register, you provide an email address, phone number, and password. You are responsible for keeping this information secure and for all activity that occurs on your account under your login credentials.

We conduct identity verification on all bisajitu accounts before you can withdraw funds. You must provide a valid government-issued ID (KTP, passport, or driver license) and confirm your phone number via SMS. Verification typically completes within 24 hours. If we cannot verify your identity, we may suspend your account and return your balance to your original payment method.

You must not register multiple accounts on bisajitu, use false identity information, or allow others to use your account. We monitor for account abuse and reserve the right to close accounts that violate these conditions without notice. If we suspect fraudulent activity, we may freeze your account pending investigation and forfeit any unresolved bets.

Info: Your bisajitu account is personal and non-transferable. You cannot sell, gift, or inherit an account to another user.

Deposits and payment methods

We accept deposits through nine payment channels: the e-wallets DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet; and virtual-account transfers from mobile banking, local payment, online payment, and e-wallet. Deposits via e-wallets typically settle instantly. Bank transfers settle within one to two hours during business hours, or the next business day if submitted outside business hours.

We do not charge deposit fees. Your payment provider may apply fees—check their terms before depositing. Minimum deposit amounts vary by payment method; bisajitu displays these in the deposit menu when you select your preferred method.

If your deposit fails or is reversed by your bank, we will not credit your bisajitu account. If your bank initiates a chargeback, we will close your account and report the activity to relevant authorities. Do not attempt to dispute legitimate deposits on bisajitu.

Withdrawals and settlement

We process withdrawals through the same payment method you used to deposit. If you funded your account via mobile banking, you withdraw to local paymentIf you transferred from online payment or e-walletyour payout returns to that bank account. We do not permit withdrawals to third-party accounts or to payment methods you did not originally use.

Withdrawal requests are processed within one business day. Bank transfers may take one to two business days depending on your bank. We may delay withdrawals if we detect suspicious activity or if your account is under review. During regional holidays like Idul Fitri, Idul Adha, Imlek, or Nyepi, withdrawals may process on the next business day.

We do not hold withdrawal fees

Withdrawals on bisajitu are fee-free. Your bank or payment provider may apply fees—check their terms before withdrawing.

Minimum withdrawal amounts vary by payment method. If your balance falls below the minimum, contact bisajitu customer support to discuss options. We reserve the right to decline withdrawals from accounts with unresolved disputes or suspected fraud.

Dispute Resolution and Jurisdiction

If you have a complaint about bisajitu, contact our customer support team via email or in-app chat. We respond to all disputes within 48 business hours. We maintain detailed records of all bets, deposits, and withdrawals, and we can provide transaction history as evidence in any dispute.

We use our recorded odds, match results, and transaction logs as the authoritative source for settling disputes. If a bet's outcome is contested, we investigate and make a final determination based on our platform records. You may appeal a dispute determination by contacting support again with new evidence.

bisajitu operates under the laws and regulations of the jurisdictions where our service is available. Services are available only where applicable law permits. If you access bisajitu from a jurisdiction where it is not legally available, we may suspend or terminate your account without refund.

These terms are governed by the laws of the jurisdiction in which you registered your bisajitu account. Any legal proceedings related to these terms must be filed in the courts of that jurisdiction, not elsewhere. By using bisajitu, you consent to this jurisdiction clause.

We reserve the right to modify these terms at any time. Changes take effect when we post them on the bisajitu website. If you continue using bisajitu after changes are posted, you accept the new terms. If you do not agree to modified terms, you must stop using bisajitu and contact support to close your account.

↑